Do I get a free return label from you?
We send our goods free of charge from an order value of £60 / €70. In return, you bear the costs of the return shipment – therefore we cannot provide you with a free return label.
However, if it is a warranty case, you can contact our customer service by e-mail (firstname.lastname@example.org). He will then decide whether it is necessary for you to return the goods to us. If so, you will of course receive a free return label from us.