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I have ordered several items – but only want to return one item.

This posts no problem. Just send back the item you want to return to us. In case of product bundles (e.g. 9 pieces nose spreaders) only the bundle as a whole can be returned, a return of single parts or items of the bundle article is not possible.

If you have already paid for the item, we will refund the purchase price for the returned item and, in the case of shipping costs, the shipping cost share for the item (share calculated by number of returned items / total number of items in the order).

Please also note our further information on returns.