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FAQs about our Products

CPAP Masks – Entry Level arrow right

What exactly are CPAP masks?

What types of CPAP masks are there, and how do they differ from each other?

Which CPAP mask would you recommend?

For a customer who does not have any prior experience with CPAP masks, which CPAP mask is most recommendable as an entry-level product?

I am unsure which size CPAP mask I require. Is it possible to first receive a sample or template in order to test mask sizes?

Which CPAP mask is particularly easy to use and meets virtually all your needs?

Do CPAP masks share universal sizing or must I be mindful and take note of each mask’s and/or company’s & sizing chart?

What is the lifespan of a CPAP mask?

Do your CPAP masks require the purchase of extra parts or is everything included with the purchase of a mask?

Must one purchase a separate hose/tube for each CPAP mask?

What can I do if the hose/tube does not fit on the CPAP mask?

What is the difference between “vented” and “non-vented” masks? Which version do I need for my CPAP device?

Mandibular Advancement Devices (MADs) – Entry Level arrow up

I would like to do something about my snoring, but I don’t know what!

If one wishes to first test out using a mandibular advancement device (MAD), as a first-time user, which model do you recommend as the universal entry-level model?

For which causes or forms of snoring are MADs suitable?

I have no prior experience with MADs and would prefer to gradually approach this topic. How should I proceed? Is it possible to order a MAD for testing purposes?

When suffering from sleep apnoea, are MADs an effective alternative to the CPAP therapy?

Which MAD is best suited if I wish to continue breathing through my mouth, but want to stop snoring at the same time?

Why do you recommend MADs? How does the purchasing process of a MAD work, and are dental impressions to be taken in advance?

What is the lifespan of a MAD?

What is the difference between ready-made MADs and MADs custom-made by a dentist?

What is the difference between the somnipax guard and the somnipax guard S?

What is the difference between the SomnoFit and the SomnoFit-S?

What is the difference between the somnipax guard series and the SomnoFit series?

Mandibular Advancement Devices (MADs) – Material & Parts arrow right

What materials are mandibular advancement devices (MAD) made of, and can they contain harmful substances?

My MAD broke and I accidentally swallowed a part of it in my sleep. Is this toxic?

Can a MAD be used despite having a latex allergy?

What is the difference between mono-and-bibloc (one and two piece) MADs? Do they have different effects?

Are the replacement tensioning bands of the SomnoFit suitable for the somnipax guard, and are the replacement tensioning bands of the SomnoFit-S suitable for the somnipax guard S?

Can I order replacement tensioning bands for the somnipax guard and the SomnoFit Series? Are they only available as a set or also individually?

One of the tensioning bands cannot be properly fastened or not at all fastened to the attachment hooks on the MAD – what could be a cause for this, and can this be corrected independently or is it the result of a manufacturing defect?

I have a pronounced overbite and would like to use the SomnoFit or the somnipax guard. However, all of the provided tensioning bands are too short for me. How can I obtain longer tensioning bands?

I have a pronounced overbite, and would like to use the SomnoFit-S or the somnipax guard S. However, the provided tensioning bands are too short for me. Can I elongate the tensioning bands as can be done with the SomnoFit and somnipax guard MADs?

Anti-Snoring Mouth Guard – Entry Level arrow right

What is the difference between an anti-snoring mouth guard and a mandibular advancement device (MAD)?

What is the difference between the somnipax shield and somnipax CPAP pro?

What types of snoring does an anti-snoring mouth guard prevent? How do I know it is working properly?

How often can an anti-snoring mouth guards be remoulded?

Are anti-snoring mouth guards available in different sizes? What do I do if the mouth guards is too large?

Can FaceFormer also be used as an anti-snoring mouth guard to prevent open-mouth snoring (i.e. oral snoring)?

How long do anti-snoring mouth guard usually last?

How Comfortable are Mandibular Advancement Devices (MADs)? arrow right

How do you optimally clean a mandibular advancement device (MAD)? Should special cleaning products be used to clean a MAD or will basic household cleaning products suffice?

Can I remould my MAD several times?

What should be taken note of when remoulding a MAD?

What can be done if the remoulding is unsuccessful due to excess material – as with the SomnoGuard 3?

Is the adjustment only possible in a water bath or can it also be done in a microwave?

What can be done if a MAD is too large or voluminous to fit in one’s mouth?

How should one proceed if a MAD fits too loosely?

What can be done if the SomnoGuard 3 melts during the adjustment due to the wooden spatula shifting out of place?

Will it pose a problem if the material of the MAD does not fully cover your teeth and bite?

I have a feeling that, within a short span of time, the effects of the mandibular advancement has become less effective, because my snoring has gotten worse. Could this be and, if so, what can I do about it?

I’m experiencing pain and pressure when wearing my MAD – will this improve with time or is the product simply not suitable for me?

How Comfortable are Anti-Snoring Trainers? arrow right

What is the difference between “as mandibular advancement devices (MAD) or nasal dilators?

Is it possible to use the anti-snoring mouth guard, somnipax shield, if it fits loosely, and is this sensible?

When should I refrain from using an anti-snoring mouth guard? Are there any risk factors that preclude the use of an anti-snoring mouth guard?

Can the somnipax shield Anti-Snoring Mouth Guard also be used if you have partial dentures on both the upper and lower jaw?

Can the somnipax shield Anti-Snoring Mouth Guard also be used if one has an overbite, or is the use of an anti-snoring mouth guard not possible under these circumstances?

After months of using the somnipax shield, on a daily basis, I have started snoring again. Has the anatomy of my mouth and throat area changed or is the lifespan of the mouth guard simply limited?

Nasal Dilator arrow right

Which nasal dilator do you recommend?

What is the difference between nasal dilators and nasal strips?

How to check if a nasal dilator fits properly (i.e., isn’t too small or large)?

Don’t nasal dilators fall out of the nose at night?

Are nasal dilators well tolerated?

Are nasal dilators with filters also available? What are their advantages?

How long does a nasal dilator usually last?

Are nasal dilator refill packs also available?

Mandibular Advancement Devices (MADs) – Choose the Right One arrow right

How do I know if the mandibular advancement device (MAD) will fit my bite? Are MADs offered in different sizes?

Which MAD is best suited for smaller jaws?

Which MADs are best suited for larger jaws?

Am I able to mould and customise an MAD at home or do I require the assistance of a medical professional?

When should I refrain from using a MAD?

Can I wear a MAD if I have dental implants?

Can I wear a MAD if I have dental crowns, bridges, or removable dental prosthetics?

SomnoFit-S may potentially not be an ideal option for individuals with dental bridges. What are your concerns, and what should be considered?

Do MADs simultaneously help with preventing bruxism?

Is it possible to use a MAD in combination with a bruxism mouth guard?

Is the MAD SomnoGuard 3 also suitable for individuals with a slight overbite?

Which MAD has an ultra slim design or distinguishes itself because it requires little or no customisation?

Positional Therapy Aids arrow right

For those who wish to try positional therapy first, what do you recommend as a universal entry-level model?

Which product is the all-rounder for people of all weights and heights?

I am looking for a positional therapy aid to prevent my sleep apnoea – what do you recommend?

What can be done if, after only a few weeks, the Velcro fasteners of the Nachtwaechter Vest are no longer sticking?

I’m experiencing pains in the lumbar area from wearing the Nachtwaechter. It feels as though I’m being rolled over onto my stomach.

Can I test the effects of positional prevention aids, such as the Nachtwaechter vest, RLV vest, or SomnoCushion, and return them should I not be completely satisfied?

Can anti-snoring pillows be tested, and returned if one is not satisfied?

The inflatable air cushion of my SomnoCushion does not inflate. Is there a specific trick to aid with this process or is the cushion simply defective?

Anti-Snoring Trainer – Getting Started arrow right

Which causes of snoring does an anti-snoring trainer counteract?

What is the average duration of the “training phase” – that is, how long does it take to notice first results or to eliminate snoring altogether?

Should snoring training be continued once successfully stop snoring?

How to best clean anti-snoring trainers?

How Comfortable are CPAP Masks? arrow right

Which full-face mask comes highly recommended?

How do I correctly clean my CPAP equipment, especially my CPAP mask?

What can be done about the chemical scent of a CPAP mask?

What can be done if a CPAP mask does not properly fit?

What can be done if, after a period of time, a CPAP mask that previously sealed well, begins to leak?

Is it necessary, as a CPAP-mask-wearer, to use a special pillow and, if so, what kind?

Is it possible to first test a CPAP cushion, such as the Contour 2.0 CPAP cushion, and to potentially return it if one is not completely satisfied?

What can be done to prevent pressure marks and redness on the bridge of the nose?

I feel as though my nasal mask is limiting my oxygen intake – what could be causing this?

Which CPAP mask is especially suitable for women?

I have a beard, and am wondering if a full-face mask is suitable for bearded individuals, such as myself, and which CPAP mask you would recommend in this case?

Is it possible to test Provent combats at first?

Mandibular Advancement Devices (MADs) – Refund & Return arrow right

Will health insurance cover the purchase of a mandibular advancement device (MAD)?

I have tried wearing a MAD for a few days and find it uncomfortable, and would therefore like to return it or exchange it for another MAD – is this possible?

As a frequent customer, is it possible to obtain MADs at a lower price?